5 Ways a Digital Public Relations Agency Can Fuel Your Sales Funnel in 2025
- Talent Resources
- Jun 27
- 12 min read

You have a brand. We have your audience.
Businesses with well-defined digital marketing funnels see a 16% higher deal win rate. Yet most miss one crucial element: strategic public relations.
Full funnel marketing strategies must go beyond traditional advertising. Companies with aligned sales and marketing funnels achieve 36% higher customer retention rates. This is precisely where a digital public relations agency delivers real value.
When you work with us, you'll always receive:
● A multi-faceted approach to building brand awareness
● Strategies that nurture existing relationships, not just new ones
● Access to proven tactics that make selling to existing customers 14 times more likely
The impact on your bottom line? Significant. A 5% increase in loyal customers can boost profits by at least 25%. Nurtured leads make 47% larger purchases than non-nurtured leads.
The businesses that thrive in 2025 will understand how to use public relations at every stage of their customer journey. Let's explore five powerful ways a digital public relations agency can transform your underperforming sales funnel into something exceptional.
TOP-OF-FUNNEL IMPACT: GENERATING AWARENESS WITH DIGITAL PR
The awareness stage represents your first critical touchpoint with potential customers. Search interest in "digital PR" has increased by 32% in the U.S. since 2020, indicating that businesses are recognizing its value at the top of the funnel.
DIGITAL PR TACTICS FOR TOFU
At the top of your funnel, prospects research problems, not solutions. Your digital PR tactics must focus on building visibility rather than pushing sales messages.
Data-driven storytelling stands as the cornerstone of effective top-of-funnel digital PR. Approximately 95% of digital PR professionals use data-driven content as their core tactic. This approach works particularly well because 68% of reporters prefer pitches backed by data or research.
01 THE PESO MODEL FOR TOP-OF-FUNNEL SUCCESS
● EARNED MEDIA: Secure coverage in online publications without payment, gaining high-quality backlinks from reputable sites
● SHARED CONTENT: Amplify PR content across social platforms and encourage audience engagement
● OWNED ASSETS: Create content hubs, research centers, and online newsrooms that journalists can easily access
● PAID PROMOTION: Use sponsored content and native advertising to boost visibility when organic reach is limited
Expert commentary has emerged as another powerful digital PR tactic. Position your brand representatives as thought leaders through quotes and guest articles to reach new audiences. Platforms like Response Source, Quote, and Help a Reporter connect journalists with subject experts.
Social media integration is essential—91% of businesses now use social media for marketing, with PR riding that wave. Your social media strategy should encourage sharing and engagement with PR content.
HOW PR INCREASES VISIBILITY IN YOUR MARKETING FUNNEL
Digital PR transforms your funnel strategy by enhancing search visibility through high-quality backlinks. It has emerged as the most effective link-building strategy by securing editorial backlinks from trusted publications.
The synergy between PR and SEO teams has become crucial. Over half of PR teams (51%) now work very closely with SEO teams. A well-executed digital PR campaign earns not just media coverage but also high-quality backlinks that boost search rankings.
Digital PR puts your brand in front of your target audience at precisely the right moment. For prospects to advance through your sales funnel, they need content that educates,
entertains, or inspires them. Digital PR achieves this by creating buzz, particularly when it appears in outlets with a readership that aligns with your target audience.
Domain rating has become a crucial metric, indicating not only how many sites covered your story but also how influential those outlets are. Additionally, 55% of journalists see readership and viewership as the top success metrics.
Social engagement metrics offer another visibility indicator, demonstrating how effectively your PR campaigns resonate with your target audience. High engagement extends your reach while providing valuable insights for refining future funnel stages.
How Talent Resources Amplified Skinny Mixes' Online Visibility
Client Overview:
Jordan’s Skinny Mixes is a leading brand offering zero-calorie and zero-sugar syrups and mixes, catering to health-conscious consumers seeking flavorful beverage options.
Challenge: Despite a loyal customer base, Skinny Mixes sought to expand its reach and enhance brand visibility, particularly during seasonal product launches, such as the introduction of the Pumpkin Spice flavor.
Solution:Talent Resources (TR) was engaged to develop and execute a comprehensive public relations strategy that would spotlight the brand and its female founder, as well as promote seasonal products and notable launches.
Strategies Implemented:
Media Outreach:
TR secured over 66 million media impressions for Skinny Mixes, including features on prominent platforms such as FoxNews.com and Delish.com.
Seasonal Campaigns:
The PR efforts began with the launch of the Pumpkin Spice flavor season, creating buzz around the product and driving consumer interest.
Talent and Event Collaborations:
TR facilitated collaborations with influencers and organized events to amplify the brand's presence further and engage with a broader audience.
Results:Through strategic public relations initiatives, Talent Resources significantly increased Skinny Mixes' online visibility, which contributed to enhanced brand recognition and increased consumer engagement.
Conclusion:This case study illustrates the impact of targeted public relations (PR) strategies on elevating brand awareness and driving consumer interest, particularly during key product launch periods.
For more details, visit the full case study
MIDDLE-OF-FUNNEL INFLUENCE: BUILDING TRUST THROUGH SOCIAL PROOF
Once potential customers discover your brand, they enter the consideration phase. Trust becomes the critical factor. Studies show 88% of consumers consult online reviews when considering a local business. This is why middle-of-funnel strategies must focus on credibility.
HOW PR BUILDS TRUST IN THE MOFU STAGE
The middle of your digital marketing funnel represents a crucial opportunity to educate and build relationships with potential customers. Prospects are evaluating options and seeking validation that your solution is trustworthy.
Trust-building works through reciprocity. Each content interaction creates a microtransaction that builds relationship equity. When you offer valuable content without asking for anything in return, you make prospects more receptive to your messaging.
Social proof emerges as the cornerstone of MOFU influence because it addresses the psychological need for validation and confirmation. According to research:
● 97% of people say reviews influence their purchasing decisions
● Social proof notifications can increase conversion rates by 18%
A digital public relations agency excels at generating validation through strategic placement of your brand in trusted contexts. Unlike advertising, PR-generated content carries the implicit endorsement of the publishing platform. This matters - 78% of social media users agree that a brand's social presence has a larger impact this year than last on whether they trust that brand.
The content brands post on social media ranks as the most influential trust factor for 37% of consumers, followed by response time to audience queries (32%). This illustrates why PR in your middle-funnel activities lays a strong foundation for advancing prospects toward conversion.
5 TYPES OF SOCIAL PROOF FOR YOUR FUNNEL
Social proof appears in various forms throughout your digital marketing funnel stages:
1. CUSTOMER TESTIMONIALS - Authentic endorsements from satisfied customers function as powerful trust signals. A VWO study found that using testimonials increased sales by 34%.
2. CASE STUDIES - While testimonials provide praise, case studies offer documented evidence of your solution's effectiveness. These narratives show rather than tell, making them exceptionally persuasive.
3. MEDIA MENTIONS - Coverage in reputable publications transfers their credibility to your brand. Research shows 44% of consumers are influenced by positive press when choosing a brand.
4.EXPERT ENDORSEMENTS - When recognized authorities recommend your product or service, they lend their reputation to your brand. This works particularly well for complex offerings.
5.INDUSTRY RECOGNITION - Awards, certifications, and other professional acknowledgments serve as credibility markers, providing immediate validation.
IMPLEMENTATION STRATEGIES
For maximum impact with social proof:
● Layer different forms - Combine various types for a cumulative effect. Feature a customer testimonial alongside industry recognition and media mentions.
● Target specific objections - Use testimonials and case studies that directly address common hesitations your prospects experience.
● Showcase diversity - Present social proof from various customer segments to help different prospects see themselves in your success stories.
● Emphasize specificity - Social proof with concrete details about results (such as percentages, numbers, and timeframes) carries more weight than generic praise.
SUCCESS STORY: CASE STUDY IN MAJOR PUBLICATION
Embroker, a business insurance provider, created a comprehensive data study on startup statistics. Rather than simply publishing this on their blog, they developed it specifically to attract media attention.
The study compiled 106 startup statistics in a digestible format, providing valuable insights about entrepreneurial challenges and risks. This approach generated over 900 backlinks from high-authority sites, including Business Insider, TechCrunch, and Investopedia.
What made this case study effective was its dual function: it established Embroker as an authority on startup risks while creating valuable, citation-worthy content that publications eagerly featured.
This aligns with current consumer behavior. Over half of consumers prefer word-of-mouth and social media when discovering new brands, and 80% state that social media directly influences their purchasing decisions.
Talent Resources is a trusted extension of your internal marketing team. We transform the middle of your digital marketing funnel from a leaky point of abandonment into a powerful trust-building machine that consistently moves qualified prospects toward becoming customers.
BOTTOM-OF-FUNNEL ACCELERATION: USING PR TO OVERCOME OBJECTIONS
CONVERT HESITANT PROSPECTS INTO COMMITTED CUSTOMERS
At the bottom of your digital marketing funnel, potential customers are familiar with your solution but struggle with making a final purchase decision. Research shows 40% to 60% of deals end up lost to customers who express intent to purchase but ultimately fail to act.
This hesitation isn't just about price. Prospects fear making costly errors, especially in complex B2B decisions where both rational and emotional factors come into play.
OVERCOMING BUYER OBJECTIONS
Talent Resources addresses specific customer concerns through strategic PR content:
01 DETAILED CASE STUDIES
● Demonstrate proven success with similar companies
● Address the critical "will it work for me?" objection directly
02 EXPERT ANALYSIS
● Feature industry authorities explaining technical aspects
● Build credibility through trusted third-party perspectives
03 COMPARISON CONTENT
● Directly compare your solution to alternatives
● Highlight advantages while acknowledging limitations
The facts speak for themselves. 86% of online shoppers won't buy products without reading reviews first. Even more telling, 94% of shoppers rate reviews as more important than price (91%) when making decisions.
THIRD-PARTY VALIDATION BUILDS TRUST
When you work with us, you'll always receive:
● Strategic placement of expert endorsements from recognized authorities
● Media coverage that creates a halo effect, setting you above competitors
● Customer reviews that share authentic success stories from satisfied clients
● Industry award recognition that adds independent validation
"Most of the time, there is no point in a press release about a new product without a customer reference," says author and analyst Josh Bernoff.
SUCCESS STORY: PRODUCT REVIEW THAT BOOSTED CONVERSIONS
Transparent Labs faced consumer skepticism about their sports nutrition supplements in an unregulated market. Their PR team secured a comprehensive product review in a respected fitness publication that:
6. Featured laboratory test results confirming ingredient quality
7. Highlighted "Non-GMO" and "No artificial sweeteners" certifications
8. Provided expert analysis comparing their nutritional profile to competitors
The results? Conversion rates increased by 380% when reviews were displayed. The trust generated from this single review created a ripple effect, reducing purchase anxiety across their entire product line.
By integrating expert endorsements, customer validation, and strategic media placements, we help you overcome the psychological barriers that prevent conversions.
SCHEDULE MY FREE STRATEGY SESSION
POST-PURCHASE ENGAGEMENT: TURNING CUSTOMERS INTO ADVOCATES
"A 5% increase in loyal customers increases your profits by at least 25%."
The post-purchase stage offers a powerful opportunity to transform satisfied customers into vocal brand advocates. Harvard Business Review research shows that trusted companies outperform competitors by up to 400% in total market value.
How We Create Brand Advocates
Talent Resources transforms your digital marketing funnel into a cyclical system where existing customers drive new business. This works because 88% of customers are more likely to buy from brands they trust.
When you work with us, you'll always receive:
● Strategic communications that reinforce customer satisfaction after purchase
● Full funnel marketing strategies that extend beyond the initial sale
● Authentic storytelling that resonates with new prospects
Today's consumers check four to ten sources before making purchase decisions. Your existing customers provide exactly the validation these prospects seek. Rather than pushing promotional messages, we focus on authenticity—70% of customers willingly leave reviews when simply asked.
CUSTOMER STORIES AND BRAND COMMUNITIES
01 LET CUSTOMERS SPEAK AUTHENTICALLY. Allow advocates to share experiences in their own words without scripts or prompts.
02 CREATE DEDICATED PLATFORMS Establish communities where advocates engage with each other and your brand.
03 SPOTLIGHT CLIENT SUCCESSES Develop case studies highlighting real accomplishments with measurable results.
04 ENCOURAGE USER-GENERATED CONTENT. Invite advocates to share photos, videos, and stories featuring your products.
The most successful brand communities achieve impressive results: influencer engagement rates exceeding 2%, conversion rates above 4%, and brand-related posts that regularly go viral.
SUCCESS STORY:
The Younique Foundation implemented a customer spotlight campaign that combined authentic storytelling with a seamless donor experience. By featuring real customer stories rather than institutional messaging, they increased donation volume from $9,000 in 2019 to $50,000 in 2020.
What made this approach work? Emotional connection, not product pushing. As PR experts note, "PR doesn't always need a 'product push.' Sometimes, being present for your audience emotionally creates the strongest loyalty".
Talent Resources is a trusted extension of your internal marketing team. We help you identify brand advocates, structure compelling narratives, incorporate powerful visuals, and promote stories across all channels.
CROSS-FUNNEL OPTIMIZATION: INTEGRATING PR WITH PAID AND OWNED MEDIA
Maximize ROI through a powerful marketing strategy.
To fuel real results from your digital marketing funnel, siloed approaches must give way to cross-channel integration. Leading organizations now adopt what McKinsey calls "full-funnel marketing"—combining brand building and performance marketing through linked teams, measurement systems, and key performance indicators.
01 WHAT INTEGRATED PR MEANS FOR YOUR STRATEGY
Integrated PR transforms how your business engages audiences by delivering cohesive messaging across multiple communication channels. This multi-channel approach broadens reach while making your budget work harder by focusing on channels your audience uses.
Full-funnel marketing requires complete top-to-bottom integration, not treating PR as a separate function.
The PESO model provides your framework:
● PAID MEDIA: Advertising, sponsored content, partnerships targeting specific audiences
● EARNED MEDIA: Coverage in publications, press mentions, influencer endorsements
● SHARED MEDIA: Social engagement, collaborations encouraging audience participation
● OWNED MEDIA: Website content, blogs, thought leadership, building long-term authority
By utilizing all four components, you'll engage with audiences at every touchpoint, resulting in a seamless customer experience throughout your entire funnel.
02 HOW PR AMPLIFIES YOUR MARKETING EFFORTS
A data-driven, full-funnel strategy drives significant value—shifting media allocation to higher-return areas typically achieves a 15-20% lift in marketing ROI. Companies that adopt this approach become more relevant to their customers, develop a more comprehensive understanding of marketing effectiveness, and generate greater value without incurring additional expenses.
The synergy enhances each component's effectiveness:
● PR-generated content repurposed for digital channels extends reach while boosting SEO
● High-quality backlinks from reputable websites significantly improve search rankings
SUCCESS STORY: COORDINATED PR AND AD CAMPAIGN
Samsung exemplifies effective cross-funnel integration with its launch of the Galaxy Fold. Their PR team secured exclusive hands-on reviews, which marketing then incorporated into advertising campaigns. This coordinated approach generated high demand and strong sales by using third-party credibility throughout the digital marketing conversion funnel.
A well-executed PR strategy for product launches involves securing media coverage to generate pre-launch excitement, then amplifying this content across digital channels, including social media, blogs, and email campaigns. This integration becomes especially critical as over 60% of consumers tried new shopping behaviors during recent economic shifts.
THE FUTURE OF SALES FUNNELS DEPENDS ON STRATEGIC DIGITAL PR
A 360 marketing agency understands that digital public relations is a game-changer for businesses seeking a competitive advantage in 2025. We've explored five powerful ways a digital PR agency reshapes your sales funnel - from generating initial awareness to creating passionate brand advocates.
The numbers tell the story. Companies with aligned marketing and sales funnels achieve 36% higher customer retention rates. Businesses can no longer treat PR as a separate function disconnected from their overall marketing strategy.
The PESO model gives you a practical framework:
● Paid Media: Strategic advertising that targets specific audiences
● Earned Media: Coverage in publications that builds instant credibility
● Shared Media: Social engagement that amplifies your message
● Owned Media: Website content that establishes long-term authority
What sets successful brands apart? They know effective PR goes beyond press releases. Data-driven storytelling, strategic social proof, expert endorsements, and authentic customer stories build credibility throughout the entire funnel journey.
SCHEDULE MY FREE STRATEGY SESSION
Digital PR agencies deliver exceptional value because they target specific pain points at each funnel stage:
● Overcome awareness challenges with creative campaigns
● Build trust during consideration with third-party validation
● Address objections before purchase with expert endorsements
● Transform satisfied customers into vocal advocates through strategic spotlights
Brands that thrive in 2025 will integrate full-funnel marketing. PR-generated credibility, combined with strategic paid promotion, creates a powerful multiplier effect that standalone tactics cannot match.
As you plan your marketing strategy, consider how a digital public relations agency might strengthen your sales funnel. From higher win rates to increased customer loyalty and larger purchase values, PR integration delivers measurable results directly impacting your bottom line.
Your customers want authenticity and credibility before making purchasing decisions. We deliver exactly that - at every stage of their journey.
We're here to help. Let's get in contact.
FAQs
Q1. How can digital PR impact a company's sales funnel in 2025?
Digital PR can significantly impact a company's sales funnel by generating awareness at the top, building trust through social proof in the middle, and overcoming objections at the bottom. It also helps turn customers into advocates post-purchase and integrates with other marketing efforts for a cohesive strategy.
Q2. What are some effective digital PR tactics for increasing brand visibility?
Effective digital PR tactics include data-driven storytelling, securing media coverage in relevant publications, leveraging social media platforms, and using the PESO model (Paid, Earned, Shared, Owned media). These tactics help increase brand visibility across various digital channels.
Q3. How does digital PR contribute to building trust with potential customers?
Digital PR builds trust by securing third-party credibility through media mentions, expert endorsements, and customer testimonials. It also helps create and amplify content that addresses customer pain points and showcases the brand's expertise, fostering trust throughout the buyer's journey.
Q4. Can digital PR help overcome buyer objections in the sales process?
Yes, digital PR can help overcome buyer objections by strategically placing content that addresses common concerns. This includes detailed case studies, expert analysis, and comparison content that highlight the brand's advantages. Third-party validation from trusted sources can also alleviate buyer hesitations.
Q5. How can businesses measure the success of their digital PR efforts?
Businesses can measure digital PR success through various metrics, including the quantity and quality of media coverage, backlink profiles, website traffic increases, social media engagement, and conversion rates. Additionally, tracking changes in brand perception and customer sentiment can provide insights into the effectiveness of digital PR campaigns.
Comentários